Outsourced HR 

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Outsourced HR — We Become Your HR Department

For growing businesses that want HR handled end-to-end, Clear People steps in as your internal HR team. New starters come to us the same way they would to an in-house HR manager — onboarding, contracts, offer letters, day-to-day queries, and policy management, all covered.

Why Businesses Move to an Outsourced Model

Many of our outsourced clients come to us after trying to build HR in-house — hiring a single HR manager to set up the basics: handbook, contracts, core processes. Once that groundwork is done, a solo hire often runs out of meaningful projects to work on, while still costing £60k+ in salary alone. Worse, when something serious happens — a complex dispute, a tribunal risk — a generalist hire isn't always equipped to handle it, and the cost of getting it wrong can be significant.

Outsourcing solves this by giving you:

  • A senior fractional HR lead for strategic and high-stakes work

  • Dedicated HR advisors for day-to-day admin, contracts and queries

  • A specialist in employee relations for the complex, high-risk situations

  • No coverage gaps — when one team member is on leave, someone else steps in

You get the full breadth of an in-house HR function — HR director, HR admin, employee relations, learning and development — without the combined salary cost of building that team yourself.

What's Included

  • New starter onboarding, contracts and offer letters

  • Ongoing policy, handbook and documentation management

  • Day-to-day employee queries (holiday entitlement, maternity/paternity, absence)

  • Employee relations support — disciplinaries, grievances, investigations

  • Manager and leadership support for people issues

  • A named team who knows your business, not a call centre

What This Means for Your Team

Employees get somewhere genuinely impartial to raise questions or concerns — not a colleague who's also caught up in internal politics. And because you have a team rather than one person, there's always someone available, whatever the situation.

Best suited to: growing SMEs (typically 20+ staff) who want HR handled proactively and don't want to manage it themselves.